Consumer Information

CONSUMER INFORMATION GUIDE

Below is a summary of consumer information that is made available to all prospective and enrolled students and Employees at Lane Community College in accordance with federal regulations in the Higher Education Act of 1965, as amended. Each topic listed gives a brief description of the information that is disclosed and how it can be obtained. Paper copies of any of the informational items listed below can be provided by contacting the listed department or school official.

GENERAL SCHOOL INFORMATION

Accreditation Information – Lane Community College is accredited by the Northwest Commission on Colleges and Universities. For further information, see Lane's Accreditation webpages or view the Online College Catalog.

Contact Information:
Office of Academic & Student Affairs
4000 E 30th Ave, Bldg 03/219
Eugene OR 97405
(541) 463-5037

Academic Programs – Descriptions of academic programs, associated facilities/labs, degree/certificate information and gainful employment disclosures may be found in the online college catalog.

Contact Information:
Office of Academic & Student Affairs
4000 E 30th Ave, Bldg 03/219
Eugene OR 97405
(541) 463-5037

Constitution Day – This Federal observance recognizes the adoption of the US Constitution and those who have become US citizens. On September 17th each year, publicly funded institutions provide educational programs on the history of the American Constitution. See the Lane Community College home pages under "Announcements" or in myLane in the "upcoming Events" channel each September for more information.

Contact Information:
Associated Students of Lane Community College (ASLCC)
4000 E 30th Ave, Bldg 01/210
Eugene OR 97405
(541) 463-4732

Copyright Infringement Policy – The Library oversees the policies and sanctions related to copyright infringement and liabilities students may face for unauthorized distribution of copyrighted materials. Policy may be viewed at
Copyright and Fair Use,
Reproduction of Copyrighted Materials
and the Library's Policy Manual.

Contact Information:
Library
4000 E 30th Ave, Center Bldg, 2nd floor
Eugene OR 97405
(541) 463-5220

Cost of Attendance – Information regarding Cost of Attendance for In-state, non-resident and International students.

An example of a Standard Student Budget, including average tuition & fees, books, room & board, personal expenses, and transportation for full and part time students

The Net Price Calculator (NPC) - provides prospective students with personalized net price estimates of tuition & fees, books & supplies and other related expenses minus estimated grant and scholarship aid.

Contact Information:
Enrollment and Student Financial Services
4000 E 30th Ave, Bldg 01/123
Eugene OR 97405
(541) 463-3100

Deferred Billing - Information regarding Deferred Billing Terms

Contact Information:
Enrollment and Student Financial Services
4000 E 30th Ave, Bldg 01/123
Eugene OR 97405
(541) 463-3100

Center for Accessible Resources – Information regarding resources and services available at Lane.

Contact Information:
Center for Accessible Resources
4000 E 30th Ave, Bldg 01/218
Eugene OR 97405
(541) 463-5150 TTY: 711
email: accessibleresources@lanecc.edu

Equity in Athletics Disclosure Act – The annual equity in Athletics Disclosure Act Report contains participation rates, financial support and other information on men's and women's intercollegiate athletic programs at Lane CC. The report can be found at the Equity in Athletics Data Analysis Cutting Tool Website.

Faculty – Information regarding faculty and other instructional personnel may be found in the Online College Catalog.

Federal Family Education Rights and Privacy Act (FERPA) - Information about student and family rights under the Federal Family Education Rights and Privacy Act (FERPA), including a student's right to inspect, request amendment of, and restrict access to your educational records, is available in the Online College Catalog and can be found also online in the College Online Policies and Procedures.

Contact Information:
Helen Faith – Interim Dean of Enrollment & Veterans Services
Enrollment and Student Financial Services
4000 E 30th Ave, Bldg 01/123
Eugene OR 97405
(541) 463-3100

Financial Responsibility Agreements

Contact Information:
College Finance
4000 E 30th Ave, Bldg 3/101
Eugene OR 97405
(541)463-5600

Graduation/Transfer-out Rates – Graduation rates and transfer-out data for students

Contact Information:
Institutional Research, Assessment and Planning
4000 E 30th Ave, Bldg 03/114
Eugene OR 97405
(541) 463-5364

Graduation/Transfer-out Rates for Student Athletes – The graduation rates for student athletes must be provided to every student athlete, parents, high school coaches, and guidance counselors when an athletically related student aid offer is made. Contact the Department directly for more information.

Contact Information:
Health, Physical Education and Athletics Department
4000 E 30th Ave Bldg 05/205 – Administrative Office
Eugene OR 97405
(541) 463-5545

Refund Policy - The refund policy is published in the Online College Catalog and can also be found on Enrollment and Student Services.

Contact Information:
Enrollment and Student Financial Services
4000 E 30th Ave, Bldg 01/123
Eugene OR 97405
(541) 463-3100

Statement of Non-Discrimination:

Lane Community College is committed to providing a working and learning environment that is free from discrimination, harassment and retaliation. Lane is committed to equal opportunity in education and employment, affirmative action, diversity, and compliance with the Americans with Disabilities Act and VEVRAA. The college prohibits discrimination in admissions, employment, recruitment and access to college programs, activities and services on the basis of race, color, national origin, sex, marital status, familial relationship, sexual orientation, pregnancy, age, disability, religion, expunged juvenile record, or veterans’ status, and all other protected categories as defined by federal or state law. The college intends to comply with all statutes that prohibit discrimination in education, including Title VI and Title VII of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, the Age Discrimination Act of 1975, the Americans with Disabilities Act of 1990 and the Americans with Disabilities Amendments Act of 2008. The College also intends full compliance with the Title IX sexual harassment prevention requirements. The college shall take timely actions to prevent, correct, and if necessary, discipline behavior that violates harassment and discrimination guidelines. This commitment is made by the college in accordance with federal, state, and local laws and regulations, as well as in alignment with college policies and procedures.

Inquiries may be directed to the Chief Human Resource Officer, Lane Community College, 4000 East 30th Avenue, Eugene, Oregon 97405-0640, (541) 463-5585.

Inquiries regarding Title IX may be directed to Terrie Minner, Interim Associate Dean for Accessibility and Support, (541) 463-3010, or to the Title IX deputies Carl Yeh, Director of Student Standards, (541) 463-5787, or to Dennis Carr, Chief Human Resource Officer, (541) 463-5585.

Inquiries regarding Section 504 may be directed to Dennis Carr, Chief Human Resource Officer and Section 504 Coordinator, Building 3, Room 114, (541) 463-5585.

Lane Community College está comprometido a proporcionar un ambiente de trabajo y aprendizaje que sea libre de discriminación, acoso y represalias. Lane está comprometido a la igualdad de oportunidades en la educación y el empleo, la acción afirmativa, diversidad, y cumplimiento con la Ley de Estadounidenses con Discapacidades y VEVRAA. El Colegio prohíbe la discriminación en la admisión, empleo, reclutamiento y acceso a programas del colegio, actividades y servicios en base a la raza, color, origen nacional, sexo, estado civil, relación familiar, orientación sexual, embarazo, edad, discapacidad, religión, antecedentes juveniles sellados, o condición de veterano, y cualquier otra categoría protegida definida por la ley federal o estatal. El Colegio procura cumplir con todos los estatutos que prohíben la discriminación en la educación, incluyendo el Título VI y Título VII de la Ley de Derechos Civiles de 1964, Título IX de las Enmiendas de Educación de 1972, Sección 504 de la Ley de Rehabilitación de 1973, la Ley de Discriminación por Edad de 1975, la Ley de Estadounidenses con Discapacidades de 1990 y la Ley de Enmiendas de Estadounidenses con Discapacidades de 2008. El Colegio también procura un cumplimiento total de los requisitos del Título IX de prevención de acoso sexual. El Colegio tomará medidas oportunas para prevenir, corregir, y si es necesario, disciplinar comportamientos que estén en violación de las pautas de acoso y discriminación. Este compromiso lo hace el Colegio de acuerdo a las leyes y regulaciones federales, estatales, y locales, y conforme a las políticas y procedimientos del Colegio.

Preguntas pueden dirigirse al primer oficial de recursos humanos, Lane Community College, 4000 East 30th Avenue, Eugene, Oregon 97405-0640, (541) 463-5585.

Preguntas sobre el Título IX pueden ser dirigidas a Terrie Minner, Decano Interino Asociado para la Accesibilidad y Apoyo de Servicios, (541) 463-3010, o a Carl Yeh, Director de Normas Estudiantiles, (541) 463-5787, o a Dennis Carr, primer oficial de recursos humanos, (541) 463-5585.

Preguntas sobre la Sección 504 pueden ser dirigidas a Dennis Carr, primer oficial de recursos humanos y coordinador de la Sección 504, Edificio 3, Salón 114, (541) 463-5585.

Student Body Diversity - Information in our most recent Lane Community College Facts document regarding diversity at Lane Community College, including the percentage of full-time students by gender, self reported race/ethnic groups

Student Code of Conduct - The purpose of this Code of Conduct is to protect the individual rights of students and staff and to control those actions that go beyond the exercising of such rights.

Contact Information:
Office of Academic & Student Affairs
4000 E 30th Ave, Bldg 03/219
Eugene OR 97405
(541) 463-5037

Student Complaint Process - The informal student report and resolution process is designed to resolve problems for students who are having difficulties with other students, staff or campus procedures short of written complaints, investigation and disciplinary action.

The formal complaint procedure is designed to resolve problems for students who are having difficulties with staff, other students, or campus procedures when these cannot be resolved through informal report and resolution.

Online students have the same rights and responsibilities as those students enrolled in on-campus courses.See the Out-Of-State Academic Student Complaint Procedures.

Contact Information:
Office of Academic & Student Affairs
4000 E 30th Ave, Bldg 03/219
Eugene OR 97405
(541) 463-5037

Transfer of Credit - Information regarding the transfer of credit earned at another institution.

Contact Information:
Enrollment and Student Financial Services
4000 E 30th Ave, Bldg 01/123
Eugene OR 97405
(541)463-3100

Veterans Services & Military Service Members - Information regarding Veterans resources and services.

Contact Information:
Maxwell Student Veteran Center and VA Education Benefits Office
4000 E 30th Ave, Bldg 19/233A&B
Eugene, OR 97405
(541) 463-4196
Email: vaedbenefits@lanecc.edu

Information for Military Service Members:

• The College Scorecard (a planning tool)
• The College Navigator, a tool that provides school information such as costs, retention and
graduation rates
• The Financial Aid Shopping Sheet (a sample award letter to aid in informed decision making)
• The "Paying for College" webpage discloses detailed financial information on an institution

Voter Registration - The college supports non-partisan, student-led (peer-to-peer) voter registration drives, and recognizes the voter registration efforts led by the Associated Students of Lane Community College (ASLCC) in partnership with the Oregon Student Association and the Oregon Community College Student Association as the college's primary student voter registration drive.

For more information, see ASLCC Projects.
For college policy, see Voter Registration.

Contact Information:
Associated Students of Lane Community College (ASLCC)
4000 E 30th Ave, Bldg 01/210
Eugene OR 97405
(541) 463-4732

Withdrawal Procedures - Information about withdrawal procedures can be found in the Online College Catalog, Schedule Changes, Drop Deadlines schedule, and Withdrawal Information.

Contact Information:
Enrollment and Student Financial Services
4000 E 30th Ave, Bldg 01/123
Eugene OR 97405
(541) 463-3100

FINANCIAL ASSISTANCE INFORMATION

Contact Information for all information in this section:

Lane Community College-Financial Aid
4000 E 30th Ave, Bldg 01/123
Eugene OR 97405
(541) 463-3400

Applying for Financial Aid – Information regarding financial aid application processes and deadlines. See the annual publication 'Financial Aid Guide'.

Books and Supplies – Information regarding the purchase of required books and supplies for Pell Grant recipients may be found Title IV Funds release and at the TitanStore website.

Financial Aid Eligibility Requirements – Information regarding financial aid eligibility requirements.

Federal Work Study – Information and the terms and conditions to Federal Work Study employment. Also see the Federal Work Study guide.

Financial Aid Disbursement Information – Disbursement Information

Loan Information – Entrance Counseling, Exit Counseling, Terms & Conditions may be found at Stafford Loans
Parent PLUS Loans
Accepting Your Loans
Promissory Note
Entrance Counseling
Exit Counseling

Alternative Loan information - Information regarding alternative loans, the Institutional Code of Conduct, and preferred Lender Lists

Students and parents of students are advised that if they enter into a Title IV, HEA loan, the loan data will be submitted to the NSLDS, and will be accessible by guaranty agencies, lenders & institutions determined to be authorized users of the data system. Find more information at the NSLDS Privacy Impact Assessment webpage. Additional information regarding the NSLDS may be accessed at the NSLDS Student Access webpage.

Rights and Responsibilities – Each financial aid recipient at Lane CC has rights and responsibilities they must meet. See the Award Information - Your Rights and Responsibilities webpage for details.

Satisfactory Academic Progress Standards – Financial aid recipients must maintain satisfactory academic progress to remain eligible. Progress is reviewed at the end of each term after grades post. SAP Standards may be found at the Award Information - Satisfactory Academic Progress Standards (SAP) webpage.

Terms and Conditions – Financial aid recipients are responsible for understanding their rights, responsibilities and conditions of their financial aid.awards.

Types of Aid – A description of federal, state and institutional student financial assistance.
Institutional scholarship information
Private scholarship information
State scholarship information

Withdrawal and Return of Funds (Return to Title IV) - Information regarding the financial aid impact of official and unofficial withdraw of any or all courses.

HEALTH AND SAFETY

Campus Public Safety & Clery Act - Campus Public Safety policies, procedures and programs, crime statistics and safety information.

The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) requires educational institutions to provide current and prospective students and employees with the security policies, regulations and crime statistics of the college..

Contact Information:
Public Safety Office, Bldg 13/107
4000 E 30th Ave
Eugene OR 97405
(541) 463-5558

Substance Abuse Prevention and Statement – The Recovery Center offers comprehensive and confidential substance abuse prevention services for students and staff. Information about Substance Abuse Prevention
The Institutional Substance Abuse Statement is published in our Online College Catalog..

Contact Information:
The Recovery Center
4000 E 30th Ave, Bldg 01/226
Eugene OR 97405
(541) 463-5178

Fire Safety Prevention and Policy – Fire safety prevention and policy of on-campus housing.

Contact Information:
Public Safety Office, Bldg 13/107
4000 E 30th Ave
Eugene OR 97405
(541) 463-5558

Financial Aid