SST Program Administration

SST provides coordination, training, and record-keeping support for all aspects of the Skills Support and Training program. Specific support activities are listed below:

Quick-Reference Checklist Library

Hosts and organizes the online quick-ref library
Collaborates with Peer-to-Peer on development and maintenance of quick-refs
Provides templates and training for those wishing to publish quick-refs
Coordinates editing and revision of quickrefs
Notifies stakeholder departments of new quickrefs on procedures for which they are responsible

Skills Training and Certification System

Locates appropriate trainers for departments or employees seeking training
Assists trainer in obtaining training materials (checklists, certification form, & evaluation form)
Publishes revisions of quick-refs based on edits made before and during training
Maintains records of training activities and technical certifications
Notifies trainee's supervisor and any stakeholder departments of certification status
Coordinates Banner access for certified trainees with custodial department

Certified Skills Trainer Program

Promotes and manages CST program
Develops and delivers Certified Skills Trainer workshops
Awards CST status to successful skills trainer workshop participants
Maintains searchable database of certified trainers by technical topic
Tracks evaluation results and provides feedback and coaching to CSTs

For more information, please Contact the SST Team