About Skills Support and Training (SST)

Why SST?

• To expedite the training and certification process by providing distributed skills training and online support.
• To improve procedural compliance on critical tasks by providing reference-based on-the-job training.
• To provide program-specific training and certification for quicker learning and more reliable implementation.
• To remove bottlenecks and workload pressure on key resources in custodial departments by developing rigorous peer-to-peer training.
• To reduce learning curves by supporting learning and performance with a quick-reference knowledgebase.