Getting Started

What to Expect

Our goal is to ensure your training meets your organizational goals and performance outcomes. The following process has proved to provide optimal results.

First Contact
A training coordinator will ask you a few questions about your training needs then set up an Initial Assessment Meeting.

Initial Assessment Meeting (Free)
The training coordinator and proposed trainer will then meet with you to learn more about your training needs and discuss knowledge and skill gaps, organizational goals and performance objectives. We typically meet at your location (Typical length is 30 minutes to one hour).

Proposal with Quote
Within a few days after the Initial Assessment Meeting, you will receive a proposal outlining the recommended training(s) along with a quote for the total cost of the training(s). If you are satisfied with the proposal and price, you will sign and return the Proposal to the training coordinator. A Letter of Agreement will then be drawn up for signatures.

Customize Training
The trainer will then customize the training curriculum specific to your industry and organization's needs.

Hold Training
We can hold the training at your place or ours. Each student will be asked to fill out a form to document the training and provide a permanent transcript (noncredit) through the college. An evaluation of the class and instructor is provided.

Follow-Up
The training coordinator will follow-up with you to get feedback about the training and assess any additional training needs.