Faculty Support Resources

Where to get help with Academic Technology

Faculty Technology Orientation
Class Lists and Emailing Students, GroupWise Email, Digitar Filter, Time Sheets, Grading, AV Equipment & Smart Classrooms, Lane Website, HelpDesk & Support

• Online: Faculty Technology Orientation

Online instruction and academic technologies
including Moodle, web use for instructional purposes, instructional media, smart classrooms, and grading

Academic Technology Center

• Walk-in: Center Building, room 208 – 2nd Floor of the Learning Commons, across from the Library, Student Help Desk (SHeD) and Blenders
• Online Live Help & KnowledgeBase: help.lanecc.edu
• Email: atc@lanecc.edu
• Phone: (541) 463-3377
• Workshops: ATC Workshops and Training

Computers, software, and information systems used for college operations
including Windows and Mac workstations, Groupwise email, ExpressLane, Novell and Mac networks

IT Help Desk
The IT Help Desk is available to assist Lane employees with computer hardware/software issues, Novell/Groupwise accounts, smart classroom equipment, and printers.

• Location: Bldg 02
• Phone: (541) 463-4444
• Email: helpdesk@lanecc.edu
• Web: IT Help Desk site

Moodle Questions

• Moodle Support (select Faculty > Support in Moodle)
• Technical Support and Training:  atc@lanecc.edu, (541) 463-3377, ATC
• Pedagogical Advice: Faculty Technology Specialists - atc@lanecc.edu
• Online Self-Help Materials: help.lanecc.edu

LaneOnline
Hybrid and Online Course Development and Delivery, including Telecourse production, Videography, and Video Production

• Walk-in: Bldg. 2, Rm. 114
• Online: LaneOnline
• Email: atc@lanecc.edu
• Phone: (541) 463-5893

Faculty Professional Development
Grant opportunities, committee membership, past sabbaticals, on-campus events, and other useful resources for your professional growth.

• Online: Faculty Professional Development
• Email: mitchella@lanecc.edu
• Phone: (541) 463-5871