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Contents

Introduction
Numbers to Call
Emergency Planning Team
Operational Procedures
Active Shooter
Aircraft Incidents
Bomb Threat
Communications
  Timely and Immediate Notification
Criminal Activities
Demonstrations and Protests
Evacuation
   Evacuation of Persons with Disabilities
Fire or Explosion
Hazardous Materials Accidents
Natural Disasters
Physical Injuries and Medical Emergencies
Psychological and Emotional Trauma
Severe Weather
Utility Failures
Violent or Threatening Behavior

Introduction

The Lane Community College Emergency Plan includes:

1. This online document, for quick reference and general information;
2. A separate Employee Emergency Manual providing quick reference information, which is distributed to all employees and consists of separate manuals for the 30th Avenue campus, Downtown Academic campus, Florence campus, and satellite campuses; and
3. A separate Management Emergency Manual (Red Resource Book) for the Emergency Planning Team (EPT), containing more detailed procedures for their use.

In the following text, where a specific position is listed, it is assumed that the designee for that position may also function in that role. Lane models the Incident Command System established by the U.S. Department of Homeland Security. Under ICS, the Director of Emergency Preparedness may appoint a responder to fill an emergency role.

Employees should become thoroughly familiar with this plan and with the companion Employee Emergency Manual, particularly for events that relate to or impact an employee's work environment and safety.

Questions about this plan should be referred to College Operations at (541) 463-5503.

Numbers To Call

Main Campus Emergency Numbers

• Emergencies (all hours)           (541) 463-5555
• Counseling / Consultation        (541) 463-8888
• Public Safety Department         (541) 463-5558
• Facilities Management             (541) 463-5000

Off-Campus Emergency Numbers

• Police       911
• Fire          911
• Medical     911

Emergency Planning Team

The Emergency Planning Team (EPT) is responsible for coordinating and managing campus emergencies.  The EPT is comprised of key campus personnel with responsibilities for emergency response.

1. Director of Emergency Preparedness
2. Chief Human Resources Officer
3. Director of Facilities Management and Planning
4. Public Information Officer
5. Chief Information Officer
6. Vice-President College Services
7. Health Clinic Director
8. Emergency and Risk Management Coordinator
9. Student Government Representative

Operational Procedures

When a potential or actual emergency is identified, it should be brought to the attention of the Director of Emergency Preparedness or Chief Public Safety Officer at (541) 463-5555.

The Director of Emergency Preparedness will consult with the Emergency Planning Team (EPT) to determine whether an emergency exists and the nature and extent of any emergency.

If it is determined that an emergency exists, the Emergency Planning Team will convene at the pre-determined location listed in the Red Book. The EPT will decide on an appropriate course of action, the content of a public statement and appropriate actions given the nature of the situation.

Such a course of action may include activation of the Incident Command System, including establishment of an Emergency Operations Center (EOC) with decision-making, procedure, characteristics, purpose, etc.  For more information on ICS go to: http://lanecc.edu/epal/ics-fema-training .

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Active Shooter

Active Shooter on Campus/Lockdown

Situations where one or more individuals are using deadly force against many people are very fluid and changing. It is impossible to anticipate exactly how the situation will evolve. It is impossible to provide absolute guidelines. Thinking through possible actions now may give you an important advantage. Active shooter incidents can happen at any location where people gather and usually start quickly and without warning. Call 911 and (541) 463-5555 as soon as you can do so with relative safety.

Decision Making for Active Shooter on Campus/Lockdown

In the initial phases of an active shooter situation individuals will need to make decisions based upon their assessment of the situation.

Follow all directions from law enforcement personnel.

As soon as it is safe the EPT will convene to consider other actions needed by the college.

All college communications will utilize the campus emergency communication plan.

Action Steps

Happening Now

Hearing gun fire may be your first indication that something is wrong. Assess your situation as best you can and take action.

In general, the more distance you can put between yourself and the shooter the better. Do not go towards the sounds of gunfire to investigate and/or try to help. Get away from the area. Try to be a moving target vs. a non-moving target.

If you can not get out of the area but are somewhat distant from the shooting consider locking down as an option.

You may choose to try and secure the room you are in or go to a near-by room that can be secured. Close blinds, turn off all radio's etc., and keep quiet. Get down near the wall which the shooter is most likely to try firing through. Consider trajectory of possible bullets when taking cover. Your goal is to keep the shooter from entering your room.

Quietly discuss with others in the room what you will do if the shooter enters the room. If that happens do not "duck for cover," and become a partially exposed, passive target. If possible try to get away. Evaluate the situation as best you can before following any directions from the shooter.

Lockdown - (Remote Securing of Electronically Controlled Doors)

Purpose: To try and keep people from coming in contact with the shooter by going to places that can be secured. Ideally, such a space has phone and internet access, but the ability to secure the space is primary.

When possible the campus emergency notification system will be activated to alert people to the need for a lockdown.

It must be an individual decision whether it is best to try to flee the area or lockdown. There are risks and benefits to both decisions and your decision will need to be based on your individual situation.

Staff may initiate the use of safe rooms in place in their area when circumstances dictate.

Departments should have pre-determined safe rooms.

Do not set off the fire alarm in a lockdown. People may become targets by orderly leaving the buildings and gathering outside.

If a fire alarm goes off while you are in lockdown or sheltering in a safe room, assess the situation before leaving shelter. The alarm may have been set off by the shooter(s). If smoke or fire is present, exit the area.

In an active shooter situation the first priority of police will be to neutralize the shooter(s). First aid for victims is a secondary priority, until this is accomplished.

When the situation is secure, an announcement will be made on the overhead public address system. Cooperate fully with law enforcement, make no sudden moves and refrain from running towards officers.

Modified Lockdown

Purpose: To secure exterior doors while normal activities continue within the building(s). This is used when there is a probability of a dangerous situation coming on campus and there is a need to restrict access to our buildings.

Upon getting the announcement to start a modified lockdown staff should secure their exterior doors, close blinds and continue normal activities until notified of an all clear.

During modified lock down you may let people into your building who you know personally and/or who do not fit the description of the suspect.

Communications for Lockdown incidents

Public address/mass notification system will be used. A LaneAlert message will be sent and
other communications may be used.

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Aircraft Incidents

The Flight Technology Department offers flight instruction. Although remote, the potential exists for incidents involving college owned aircraft during instructional activities.

Decision Making for Aircraft Incidents

The Director of Emergency Preparedness will be notified of any accident involving college owned or operated aircraft.

The Director of Emergency Preparedness, aviation staff, and other Emergency Planning Team members will coordinate with the Federal Aviation Administration, National Transportation Safety Board, authorities in the area where the aircraft came to rest, and appropriate state agencies.

Communications for Aircraft Incidents

An employee receiving notification of an aircraft loss should call Public Safety at (541) 463-5555 and report the aircraft type, names of all on board and current condition if known, the time and date of the loss, location of the loss and who made the notification to the college with a call-back number.

The Chief Public Safety Officer will:

1. Confirm the aircraft incident; and
2. Inform the Director of Emergency Preparedness.

The Director of Emergency Preparedness will:

1. Convene the Emergency Planning Team if indicated;
2. Inform the Flight Technology Division Chair; and
3. Inform the Public Information Officer.

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Bomb Threat

Bomb threats usually occur by telephone. The caller has a message to deliver and has chosen the telephone as the medium for this communication. Motives vary, as does the desired outcome. The most important thing to remember when a bomb threat is received is to take the caller seriously.

Decision Making for Bomb Threats

College Public Safety staff are trained to initially respond to bomb threat situations. In addition, they receive assistance from local fire and police authorities who are specially trained and equipped to conduct bomb searches and disposal as necessary. Local medical support is available to handle specific needs.

An employee receiving a telephone bomb threat should obtain as much information as possible (voice, accent, gender, mood, background noises, exact words used, who the caller represents and why the college is a target), then call Public Safety at (541) 463-5555. Give your name and location. Employees also should use the Bomb Threat checklist provided in the Employee Emergency Manual.

Dissemination of any bomb threat information to students and employees will be at the direction of the Director of Emergency Preparedness.

Communications for Bomb Threat Events

The Director of Emergency Preparedness, upon notification of a bomb threat against any college resource, will assess the credibility of the threat and will convene the Emergency Planning Team (EPT).

The EPT will make decisions on:

1. Evacuation of affected facilities;
2. Closure of the affected campus;
3. Requests for outside assistance; and/or
4. Communications via the Public Information Officer.

Action Steps

1. Remain calm.
2. Try to obtain as much information as possible from the caller by using the Bomb Threat Checklist below.
3. While on the phone with the caller, have someone contact Public Safety immediately at (541) 463-5555 or (541) 463-5558.  Give your name, location and telephone number.
4. Inform your supervisor or manager.
5. If told to evacuate by campus authorities, follow evacuation procedures.
6. If a suspicious object is seen, report it to a Public Safety officer.  Do not touch or move it.
7. Do not spread rumors.

Bomb Threat Checklist

1. When will the bomb explode?
2. Where is the bomb now?
3. What does the bomb look like?
4. What kind of bomb is it?
5. What will cause it to explode?
6. Did you place the bomb?
7. Why?
8. What is your address?
9. What is your name?
10. Sex of caller: Male or Female
    Age_____ Race______ Length of call_____
    Tell the caller to contact 911 to report the bomb.  This may allow a trace.

To obtain a checklist on Bomb Threat response, contact Public Safety at (541) 463-5558.

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Communications

All communications that are related to an emergency must be issued by the Public Information Officer (PIO).

News media make announcements as soon as they receive information from the college PIO. No one except the PIO shall call the media to ensure quick and accurate reporting.

Emergencies which significantly disrupt classes and services will be announced to employees, students and the public using the Lane Alert messaging system. In addition to these general guidelines, each emergency heading has specific communications information.

The PIO will, as needed:

1. Write the announcement;
2. Implement communications selected by the team; and
3. Evaluate communications and record for future reference.

Action Steps

Communications (Internal)

Emergency information will be announced by the Emergency Planning Team to employees, students and the public using the Lane Alert emergency notification system. Lane Alert allows messages to be sent simultaneously to all registered users via text messaging, phone call, and/or email. All persons should keep their information current in the Lane Alert data base by using the links in the "Home" tab on MyLane accessible from the college's home page at lanecc.edu. Divisions and departments are responsible for notifying students in classrooms, laboratories, the library, or cafeteria or other open public interior spaces. "All Clear" announcements will be made when the situation is stabilized.

Communications (External)

1. Refer all media questions regarding emergencies to Lane's public information officer at (541) 463-5591.
2. Announcements are made to the media by the public information officer.

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Timely And Immediate Notification

Lane Community College will immediately notify the campus community upon the confirmation of a significant emergency or dangerous situation involving an immediate threat to the health or safety of students or staff, occurring on campus.  Examples include serious crimes, pending severe weather, possible presence of dangerous individual or animals, etc.

Emergency information will be announced by the Emergency Planning Team, or other authorized individuals, to employees and students using the Lane Alert emergency notification system. Lane Alert allows messages to be sent simultaneously to all registered users via text messaging, phone call, and/or email. All persons should keep their information current in the Lane Alert data base by using the links in the "Home" tab on MyLane. Divisions and departments are responsible for notifying students in classrooms, laboratories, the library, or cafeteria. "All Clear" announcements will be made when the situation is stabilized.

The Director of Emergency Preparedness, or his appointed designee in conjunction with members of the Emergency Planning team, Public Safety and Facilities Management and Planning will determine whether to activate the Lane Alert emergency notification system.

Five criteria must be considered to determine if activation of the Lane Alert system is warranted and which communications will be utilized:

1. Hazard Type
   1. What is the hazard? (fire, earthquake, flood, chemical hazard, dangerous individual)
   2. What is the impact to Lane Community College? (Minor, major, disaster)
   3. What is the potential for the situation to worsen?
   4. Is the situation under control?
2. Life Safety / Property Protection
   1. What is the potential for death?
   2. What is the potential for serious injury?
   3. What is the potential for minor injury?
   4. What is the potential for damage?
   5. What is the potential for disruption to normal course of business?
3. Urgency
   1. How soon does the message need to go out? (Seconds, hours, days)
   2. Is there time for approval?
4. Audience
   1. Who needs to be alerted? (Administration, faculty, staff, students, visitors)
   2. How many people need to be alerted? (dozens, hundreds, thousands)
5. Capabilities / Limitations
   1. What are the limitations of the system? (audience, delivery time, mass panic)
   2. Which system should be used? (Press conference, Lane Alert, email, text, phone)
   3. How quickly can the messages be sent? (Immediately, minutes, hours)

The following are authorized and trained to send messages through the Lane Alert system.

1. Director of Emergency Preparedness
2. Primary backup designee – Chief Human Resources Officer
3. Emergency and Risk Management Coordinator
4. Campus PIO
5. Chief Information Officer
6. Vice-President for College Services

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Criminal Activities

Everyone is asked to help make the college a safe place by being alert to suspicious situations or persons and by reporting them to Public Safety at (541) 463-5555 as soon as possible. If you are a victim, witness, or responsible for the safety of students or others, DO NOT TAKE ANY UNNECESSARY CHANCES.

Avoid physical confrontation with the perpetrator by any reasonable means available. If a vehicle is involved, get a license number, make, model, and color if possible. Try to determine the route of travel if it is safe to do so.

Safety of students and employees is the first priority.

Decision Making for Crime in Progress Events

After becoming aware of a major crime against a person or property in progress, the Chief Public Safety Officer will notify the Director of Emergency Preparedness of the nature of the activity, steps taken by Public Safety, and advise any other actions appropriate to the circumstances.

Communications for Criminal Activities

The Chief Public Safety Officer, upon notification of criminal activity will:

1. Dispatch Public Safety staff to the scene;
2. Notify appropriate outside agencies and request assistance, if required;
3. Notify the Director of Emergency Preparedness if indicated; and
4. Follow-up after investigation is completed.

A LaneAlert message will be sent if needed.

Action Steps

1. Do not try to apprehend or interfere with the criminal except to defend yourself.
2. Get a description; height, weight, sex, color, age, clothing, method and direction of travel.  If the criminal enters a vehicle, get the license number, make, model, color and outstanding characteristics.  (Also see: Bomb Threat Checklist)
3. Do not touch or move what may be evidence or appear dangerous.
4. If possible go to a safe place.
5. Call Public Safety at (541) 463-5555 or (541) 463-5558.  Give your name, location and department.  Advise Pubic Safety of the situation and stay in place until contacted by an officer.
6. Do not interfere with those creating the disturbance or with Public Safety or other law enforcement authorities.

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Demonstrations And Protests

Demonstrations, protests or work stoppages can have various consequences for the college. They can adversely affect the normal delivery of educational services. These events can also pose a threat to the safety and security of students and staff when coming to, using and departing from college property.

Decision Making for Demonstrations and Protests

A demonstration or protest is considered a planned event if the college has been notified and the event appropriately scheduled. The Chief Public Safety Officer will coordinate with local authorities to ensure access to and from the college, and will request any necessary assistance to ensure students, employees and properties are provided the highest degree of protection available. Every effort will be made to maintain a positive learning environment.

If an event occurs without notice, the college will take all necessary actions to maintain normal operating activities. The Chief Public Safety Officer will coordinate with appropriate law enforcement and judicial officials to obtain support for the protection of college students, employees and property as soon as possible.

Communications for Demonstration and Protests

The Chief Public Safety Officer, upon notification of the event, will:

1. Advise Director of Emergency Preparedness;
2. Assess the potential impact on college operations;
3. Recommend regarding convening of the Emergency Planning Team; and
4. Implement procedures to protect students, employees and property.

A LaneAlert message will be sent if needed.

Action Steps

1. If you observe unapproved demonstrations or protests or if they are taking place at unapproved locations, contact Public Safety at (541) 463-5555 or (541) 463-5558.
2. If you are not comfortable with what is being said, do not stay in the area.  Avoid provoking or obstructing demonstrators.
3. In the event of a civil disturbance continue with your normal routine as much as possible.  If the disturbance is outside, stay away from doors and windows.
4. If you observe destructive behavior at any time contact Public Safety at (541) 463-5555 or (541) 463-5558. Give your name and what you saw.
5. Leave immediately if violent behavior is observed and proceed to your workspace or an area away from the demonstration.  Advise the appropriate manager and then wait for instructions.
6. If you are on campus after hours and no one is available from your department or division, contact Public Safety at (541) 463-5555 or (541) 463-5558.

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Evacuation

Physical emergencies may warrant evacuation of a building or campus. A decision to evacuate will be communicated to all affected individuals using the Lane Alert messaging system. The methods of communication will depend on the event, potential harm to people and property, and the urgency required. Specific evacuation procedures have been developed for physically impaired individuals.

Decision Making for Evacuations

The Emergency Planning Team (EPT) will assess the event and determine if evacuation of all or part of the campus is indicated.  If evacuation is deemed necessary, Public Safety and Facilities Management personnel will coordinate this activity and request appropriate local government agency support as necessary.

Communications for Evacuations

The Chief Public Safety Officer, when circumstances warrant, will:

1. Initiate evacuation of a building, buildings or the entire campus upon direction of the EPT;
2. Ensure all students, employees and visitors are safely evacuated from the affected area(s) including rapid response to individuals with physical impairment;
3. Notify Facilities Management and local agencies to provide support as necessary.

A LaneAlert message will be sent if needed.

Action Steps- Evacuation Fire/Gas Leak/Bomb Threat/Post-Earthquake

1. Do not use building elevators in case of fire or earthquake, use nearest stairway.
2. Walk, do not run, to the nearest exit.
3. Leave the building and move to the designated meeting place for your building. You should be at least 1.5 times the height of the building away. Do not obstruct emergency personnel or vehicles.
4. Take purses and backpacks when evacuating.  Close doors but do not lock them, except in an earthquake when you should not close doors.
5. You may return to a building when you are told it is safe to do so by Public Safety, Facilities Management, Executive Team, other responding emergency management personnel, or when the alarm stops sounding.

Action Steps: Evacuation of Persons With Disabilities Evacuation Fire/Gas Leak/Bomb Threat/Post-Earthquake

1. Remain calm and reassuring.
2. Give assistance to persons with disabilities.  Ask them what their needs are.
3. Request assistance from those near you if needed.
4. Exit building if possible; if not, proceed to the nearest evacuation area or move toward the nearest marked exit (these are evacuation areas).  Do not use the elevator in case of fire or emergencies that might affect electricity.
5. The wheelchair occupant or person with disability may use the building elevators only if it can be done safely.
6. The wheelchair occupant or person with disabilities should remain in the evacuation area until rescue personnel arrive.  All evacuation areas will be checked first by emergency personnel.
7. If there is an Evacutrac in your facility and it is prudent to evacuate, utilize it.

Action Steps: Evacuation Active Shooter/Violent Actor

1. If, based on your understanding of the situation (location of the violent actor(s)), you believe the best option is to evacuate, do so immediately.
2. Leave the campus as quickly as possible.
3. Do NOT go to the campus transit stop.
4. Advise any students or staff immediately proximate to you about the emergency and encourage them to come with you.
5. Leave personal belongings.
6. Do NOT attempt to enter another campus building. All buildings will be locked and it may not be safe to enter the next building either.
7. Take purses and backpacks when evacuating.
8. Do not gather at any rally point or meeting location, instead, make every effort to leave the campus.
9. Updates on the situation will be posted on Lane Alert and other campus emergency communication systems.

Action Steps: Evacuation of Persons with Disabilities Active Shooter/Violent Actor

1. Remain calm and reassuring.
2. Give assistance to persons with disabilities. Ask them what their needs are. Request assistance from those near you if needed.
3. Exit building if possible; however, consider shelter-in-place if the person with a disability has mobility issues and cannot quickly evacuate the area.
4. If there is an Evacutrac in your facility and it is prudent to evacuate, utilize it.

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Fire Or Explosion

Every activated fire alarm will be treated as an actual event. Evacuation of an affected building is mandatory and must begin when the alarm sounds. Public Safety and Facilities Management personnel will assist and ensure the evacuation has been completed to include support for the physically impaired. All employees must become familiar with the evacuation routes for their respective buildings and any other assigned responsibilities to ensure the safety of students and visitors.

Decision Making for Fire or Explosion

Upon notice of a fire situation either by alarm or college employees, employees should immediately evacuate their work area. Employees also should advise others of the situation and encourage them to leave the facility. If someone refuses, Public Safety, Facilities Management or on-scene fire officials should be notified. People should evacuate to the designated location for their building, standby for further instructions, and not return to the facility until officially advised that it is safe to do so.

Communications for Fire or Explosion

The Chief Public Safety Officer, Director of Emergency Preparedness, or other ICS trained individuals, upon notification of a fire on campus, will:

1. Start evacuation of the affected area, facility or campus;
2. Notify the local fire department and make sure it is responding expeditiously; and
3. Consult with the Emergency Planning Team about the need for college closure.

A LaneAlert message will be sent if needed.

Action Steps

1. In case of fire, close the door to the room with the fire and sound the fire alarm.
2. Call Public Safety at (541) 463-5555 or (541) 463-5558.  Give your name, department and location of fire.  Do not hang up until Public Safety instructs you to.
3. If the fire is small, control it with a fire extinguisher if you have been trained.
4. If the fire is large, very smoky or spreading rapidly, evacuate the building immediately.
5. Never use building elevators in case of fire or earthquake.
6. Follow evacuation procedures.
7. Leave the building and move to the designated location for the building.  Do not obstruct emergency personnel or vehicles.
8. Do not return to the building until instructed to do so by Public Safety, a building representative, or the alarm stops sounding.
9. Notify rescue personnel if you suspect someone is trapped in the building.

Note: for wildfires, see Severe Weather.

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Hazardous Materials Accidents

Contamination by hazardous materials can occur by physical contact or inhalation. At the college, hazardous material containers are required to be labeled with information regarding the health hazards of the substance. Individuals who believe they have been contaminated by contact with or inhalation of a known or suspected hazardous material should immediately seek emergency response assistance. They should advise college staff of where the material is located and type if known.

Decision Making for Hazardous Material Accidents

The Chief Public Safety Officer upon notification of a hazardous materials incident will:

1. Determine the extent and nature of the accident;
2. Ensure that the scene is cordoned off;
3. Request contamination control assistance from Facilities Management staff if indicated;
4. Request medical assistance if indicated;
5. Request local governmental agency support as appropriate;
6. Notify the Director of Emergency Preparedness if indicated; and
7. Coordinate response efforts under leadership of the EPT if indicated.

Action Steps

1. Unless properly trained, do not attempt to clean up the hazardous spill.  Call Facilities Management at (541) 463-5000.
2. If a gas cylinder or other chemical container leaks, and if you believe this is dangerous, the following steps should be taken:
   1. Confine the fumes or fire by shutting the door to the room.
   2. Sound the building fire alarm.  Begin evacuation procedures.
   3. Call Public Safety at (541) 463-5555 or (541) 463-5558.  Give your name, department, location and specific information about the nature of the material involved.
   4. Leave the building and move to the designated location for the building.  Do not obstruct emergency personnel or vehicles.
   5. Suspected gas leaks or suspicious odors should be reported to Public Safety at (541) 463-5555 or (541) 463-5558.

Communication for Hazardous Materials Incidents

A LaneAlert message will be sent if needed.

Campus Guidance - Shelter in Place

There are three primary circumstances for Shelter-in-Place. The first is for an environmental emergency, specifically a release of hazardous materials, where best practices or guidance is to shelter in a building until the hazard has passed or been reduced. In this instance, specific directions and information on the nature of the threat and sheltering instructions will be communicated using emergency systems to campus members.

The next circumstance is a subset of the Violent Actor or Active Shooter scenario, when
sheltering is advisable (versus evacuation).

In this case campus members who elect to shelter in place should follow the guidelines in the Active Shooter/Violent Actor section of this plan.

The last circumstance is in the event of severe weather, where evacuation is not feasible. In this case Emergency Planning Team members will direct staff to centralized shelters where resources will be concentrated and where power and heat are still maintained.

If such shelter is long term, executive authority may be provided to utilize campus food stuffs (on the main campus) from the campus food service.

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Natural Disasters

A natural disaster can occur with or without notice. Earthquakes, tsunamis, floods, mudslides, volcanic activity, and severe wind storms pose a serious threat to the safety and security of students and employees as well as the physical college facilities. These events can disrupt, delay or terminate learning activities.

Decision Making for Natural Disasters

Some natural disasters provide lead-time to prepare and communicate with students and employees. When the Director of Emergency Preparedness has reasonable lead-time to determine possible effects on college operations, a decision will be made to continue, reduce or terminate college functions and/or classes. That decision will be announced to students and employees via the Lane Alert messaging system.

Other natural disasters occur suddenly and require detailed pre-planning for effective response. When a natural disaster strikes without warning, the Director of Emergency Preparedness will:

1. Assemble the Emergency Planning Team (EPT);
2. Assess the college operational capability;
3. Determine any threat to students and employees; and
4. Decide whether to continue operations, reduce activity or close a college facility.

Communications for Natural Disasters

The Chief Public Safety Officer will:

1. Expeditiously advise the Director of Emergency Preparedness of impending natural disaster events that could affect the safety of students, employees or the normal operation of the college; and
2. Advise the Emergency Planning Team on pre- and post-event preparation and recovery actions.

A LaneAlert message will be sent if needed.

Action Steps for Earthquake

1. If indoors, stay there.  Get under a desk or table or stand in a corner or doorway.  Stay away from windows, shelves and heavy equipment.  Do not use elevators.
2. If outdoors, get into an open area away from trees, buildings, walls and downed power lines.
3. If driving, pull over to the side of the road and stop.  Avoid overpasses and downed power lines.  Stay inside the vehicle until the shaking is over.
4. If in a crowded public place, do not rush for the doors.  Move away from shelves containing object that could fall.
5. After the shocks subside, evacuate to the designated location for the building.
6. Follow the procedures in this manual for evacuation, fire, hazardous material accidents or serious injury, as necessary.
7. In the event of major damage or disruption, Public Safety will announce and implement evacuation procedures.
8. Call Public Safety at (541) 463-5555 or (541) 463-5558 to notify of serious hazards or injuries.  Identify and assist the injured.
9. Do not return to the building until instructed by Public Safety or a building manager that it is safe.

Note: see also Severe Weather for information related to high winds, floods, wildfires, etc.

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Physical Injuries And Medical Emergencies

Injuries and medical emergencies on campus may be classified as either:

1. Minor: the injured person may self-administer first aid, using available first-aid kits that are centrally located in all college buildings;
2. Moderate: first aid may be administered by a qualified trained employee and the person referred to the Health Clinic or a private provider. The Health Clinic also may be contacted to assist the person at the scene of the injury;
3. Severe: Call Public Safety at (541) 463-5555. State the nature of the illness or injury, location of patient, and if an ambulance seems indicated. CPR, if indicated, should be started by any trained bystander until relieved by Health Clinic or Public Safety personnel.

Fill out the appropriate accident report for ANY injury or near miss.

Decision Making for Physical Injuries and Medical Emergencies

The Health Clinic is responsible for immediate medical care of persons injured on main campus, including referral and reporting.  When the Health Clinic is closed, Public Safety is responsible for first aid and emergency response.

Communications for Physical Injuries

The Health Clinic is responsible for notification and communications about any persons they treat.

Public Safety is responsible for notification and communications about any persons to whom they provide first aid or emergency response.

All accidents occurring on college property that do not involve an employee of the college are reported on an Accident Report Form provided by College Operations or departmental offices on campus. Departments are responsible for completing the Accident Report Form for all student accidents in their area.  The Health Clinic will complete the form when they treat a student injured in a non-departmental-sponsored activity.

For accidents involving employees, see Occupational Injuries and Illnesses. 

Action Steps

1. Do not move an injured or ill person unless there is a life-threatening situation.
2. It is preferable to call Public safety at (541) 463-5555 first, as they may respond more quickly. Public Safety officers also carry an AED (automated external defibrillator). Notice of the injury or illness will be relayed to the Health Clinic. Give your name, extension, exact location of the victim and information regarding the injury or illness.
3. Send another person to the closest exit to lead emergency response personnel to the injured person.
4. Return to the victim and keep them calm and comfortable.  If properly trained, administer first aid.
5. List below the persons in your building who are trained in first aid and/or CPR and the location of the nearest first aid kit and AED
   
   NAME                                                             LOCATION
   ___________________________                   _____________________________
   ___________________________                   _____________________________
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6. Remain with the victim until Public Safety or medical personnel arrive.  The Health Clinic staff will arrange for an ambulance if needed.
7. Do no attempt to clean up spilled blood or bodily fluids unless properly equipped and trained.
   

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Psychological And Emotional Trauma

There is a likelihood for mental health trauma or psychological trauma in the event of an emergency or traumatic incident where there are victims or witnesses. Support services are offered through Lane's Counseling Department (541) 463-3200. The Counseling Department networks with other agencies in the community and will call for additional support if needed.

Decision Making for Emergency Events That Involve Victims and/or Witnesses

The Chief Public Safety Officer will ensure that the Mental Health Crisis Response Coordinator is notified as indicated.

Communications for Crisis Events

The Mental Health Crisis Response Coordinator will assess the extent of the intervention necessary and notify the Director of Emergency Preparedness of the situation with recommendations on:

1. Requests for outside assistance (e.g. Lane County Mental Health Disaster Response Coalition); and/or
2. Establishment of crisis debriefing safe rooms.

A LaneAlert message will be sent if needed.

Types of Support

There are three basic supports which are provided at the scene:

1. Assistance to victims, survivors and family members who are directly involved with the incident;
2. Brief crisis interventions with emergency personnel who are showing signs of distress; and
3. Advice and counsel to the Emergency Planning Team.

Action Steps

1. Your first duty is to ensure your own safety.
2. Call Public Safety at (541) 463-5555 or (541) 463-5558 and/or the Counseling Department hotline at (541) 463-8888 to make sure they are aware of the situation.
3. Next, if you believe you can and desire to, assess the emotional state of those around you and determine if you can safely help stabilize them emotionally while you wait for professional assistance to arrive.
4. When help arrives, trained crises responders will assess the nature and extent of the intervention that is called for and take over responsibility for stabilizing the situation and providing crisis management.
5. If necessary they will notify the president or designee with recommendations.
6. Outside assistance will be requested if warranted by the situation.
7. For students, counseling is available by making an appointment (541) 463-3200 or dropping by the counseling department (Building 1, Room 203) any time during regular business hours.
8. For employees, the Employee Assistance Program (EAP) is available at (541) 344-6929.

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Severe Weather

Severe weather includes rain, snow, ice, flooding, strong winds and tornadoes or similar events, that could affect the operational capability of the college or threaten the safety of students or employees. This includes conditions affecting safe travel to or from any college center.

Decision Making for Severe Weather

The Chief Human Resources Officer will evaluate available data from personal observations, news sources, recommendations from Public Safety and Facilities Management and Planning staff. The Chief Human Resources Officer will also review available data from a secure community database to further evaluate and assess a course of action, including whether to reduce services, close the college or continue to operate all activities as scheduled.

Severe Weather Action Steps

1. If you see an event occurring, call Public Safety at (541) 463-5555 or (541) 463-5558.
2. On-campus: Actions to be taken in the event of severe weather will be announced by Public Safety through the on-campus public address system.
3. The LaneAlert system will also be utilized by a representative of the Emergency Planning Team.
4. Additional information may be posted on Lane's website or on pages such as MyLane or Moodle.
5. Off-Campus: Radio and television news stations will be informed of closures by the Public Information Officer. Do not call KLCC-FM or other media; this interferes with their ability to announce the most current information. If media calls, refer them to the Public Information Officer at (541) 463-5591.

Communications for Severe Weather

The Chief Human Resources Officer, upon notification of a predicted or in-progress severe weather event, will:

1. Advise the Director of Emergency Preparedness of potential impact on college operations by forecasted severe weather; and
2. Ensure coordination to monitor weather conditions and take appropriate action to make the campus safe for students and employees, including:
3. 1. Have the on-duty Public Safety staff assess in-progress severe weather conditions;
   2. When warranted, advise the Director of Emergency Preparedness about delay/closure of campus due to weather conditions; and
   3. As appropriate, notify the Public Information Officer.

The Public Information Officer will implement communications to employees, students and the public via LaneAlert and/or Flash Alert, and may additionally send all-staff e-mail See the COMMUNICATIONS section in this plan for more detail. Also see the college Weather Closure Q & A.

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Utility Failures

These events include commercial failure of services (power/water/sewage) that adversely affect the ability of the college to deliver institutional instruction or maintain a safe environment for students and employees.

Decision Making for Utility Failures

Upon notification that a situation exists, the Director of Emergency Preparedness will communicate with the Chief Public Safety Officer and the Facilities Management Director to determine the nature, scope and duration of the loss. The Director of Emergency Preparedness may convene the Emergency Planning Team. The Director of Emergency Preparedness will determine if college activities can continue, be reduced, or if closure is appropriate.

Communications for Utility Failures

The Chief Public Safety Officer or designee will:

1. Coordinate with the Facilities Management Director to determine the extent of service disruption;
2. Advise the Director of Emergency Preparedness of the nature of the disruption and any potential safety issues affecting students or employees; and
3. Consult with the Emergency Planning Team about the probable effects upon college operations.

A LaneAlert message will be sent if needed.

Action Steps

1. If there is a potential danger to the building occupants or if the utility failure occurs after hours, weekends or on holidays, notify Public Safety at (541) 463-5555 or (541) 463-5558.
2. If there is a major gas leak, do not activate the building fire alarms.
3. Leave the building and move to the designated location for the building.  Do not obstruct emergency personnel or vehicles.
4. Assist people with disabilities in exiting the building (See Evacuation of Persons with Disabilities).
5. In case of electrical failure, do not use the elevator.  If stuck in the elevator, use the emergency phone to call for help.

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Violent Or Threatening Behavior

Your first duty is to ensure the safety of yourself and those you are responsible for at the college.  Do not meet with anyone who has threatened you or is an obvious danger to you.

Decision Making for Violent or Threatening Behavior

For situations that pose an immediate threat of danger call (541) 463-5555 or (541) 463-5558.  Refer persons who pose a potential threat to either your manager, HR, or the campus judicial system.

Action Steps

Verbally Abusive Behavior

1. Remain calm.  Try to calm the person down.
2. Try to listen carefully and pay attention to what is said.  Let the person know you will help within your ability to do so.
3. If the individual does not respond, get the attention of others around you.
4. Notify the counselor in your area, or contact Counseling at (541) 463-8888.
5. If the situation is escalating or if you feel there is an immediate threat, contact Public Safety at (541) 463-5555 or (541) 463-5558.
6. If necessary, leave your workspace.  Do so under whatever pretext is necessary.

Action Steps

Physically Aggressive Behavior

1. Do not engage the physically aggressive person.  Leave your workspace immediately.  Go to a location with other people.
2. Advise your manager and other staff.
3. Call Public Safety at (541) 463-5555 or (541) 463-5558.

Other Guidelines for Coping in a Potentially Violent Situation

1. Alert a colleague that you will be meeting with a potentially violent person and have the colleague ready to assist.  Have a public safety officer "on call" or with you as circumstances dictate.
2. Keep the door of your meeting place open and position yourself in an area that gives you an easy exit.
3. Be aware of and remove any object that could be used as a weapon, if safe to do so.
4. If your instinct tells you something is wrong, leave immediately.
5. Avoid body language that appears challenging such as placing your hands on your hips, moving into the other person's territory or using aggressive facial expressions.
6. Slow your speaking rate and lower your voice to de-escalate the situation.
7. Ask to include a supervisor or administrator to help the agitated person's need to feel heard.
8. Ask questions to help regain control of the conversation and to understand the situation.
9. Never agree with disoriented statements or attempt to argue.  Avoid defensiveness.
10. End the conversation if the person remains belligerent and does not respond to your efforts.
11. Never touch an outraged person or try to force them to leave.
12. If a weapon becomes evident, leave.  If that is not possible, calmly ask the person to leave any weapon in a neutral position as you continue talking calmly.  Notify Public Safety as soon as possible.
13. Let the person know the consequences of any violent behavior.
14. Never agree to go to an unmonitored location with a potentially violent person.
15. After the meeting is over, report any unacceptable behavior or threats to your manager and Public Safety.  Help the campus remain alert to any situation that could eventually escalate to violence.

Numbers to Call

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